Shipping Policy

At Heal Your Qi, we want to ensure that your shopping experience is as smooth and convenient as possible. This includes providing transparent information about our shipping policies. Please take a moment to read through the following guidelines regarding our shipping procedures:

Processing Time:

Orders are typically processed and shipped within 1-3 business days after the payment is received and confirmed.

Please note that business days do not include weekends or public holidays.


Shipping Methods and Carriers:

The shipping carriers we work with may vary based on the destination and the shipping method chosen.

Once your order is shipped, you will receive a confirmation email containing the tracking information. You can use this information to track your package’s progress and estimated delivery date.


Shipping Destinations:

We currently ship to addresses within India.

If your location is not within our shipping range, please contact our customer support team, and we will do our best to accommodate your request.


Shipping Rates:

Shipping rates are calculated based on various factors, such as the shipping destination, the weight and dimensions of the package, and the chosen shipping method.

To determine the exact shipping cost for your order, please proceed to the checkout page, where the shipping options and rates will be displayed.


International orders:

We currently do not accept international orders.


Order Tracking:

Once your order is shipped, you will receive a tracking number via email. Alternatively, you can go to and enter your tracking ID.

You can use this tracking number to monitor the progress of your package on the shipping carrier’s website or through our order tracking page.

Please allow some time for the tracking information to update after you receive the tracking number.


Shipping Issues and Delays:

While we strive to deliver your orders in a timely manner, please note that unforeseen circumstances or events beyond our control may occasionally cause delays.

If you encounter any issues or experience a significant delay in receiving your order, please contact our customer support team, and we will assist you in resolving the problem.


Shipping Policy Changes:

We reserve the right to update or modify our shipping policy at any time without prior notice.

Any changes to our shipping policy will be reflected on this page.

If you have any further questions or need assistance regarding our shipping policy, please don’t hesitate to reach out to our customer support team.


Thank you for shopping with us!

Heal Your Qi